Privacy Policy

Krish Digital Agency ("we", "us", "our"), based at Lakshmipuram Colony, Poranki, Vijayawada 521137, provides digital marketing services including SEO, Google Ads, Meta Ads, web development, social media marketing, and AI solutions. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, submit an enquiry, or work with us as a client.

• Enquiry & lead forms: your name, phone number, email address, business name, city, service interest, and any message you submit through our quote, contact, or landing-page forms.
• Communication data: details you share with us over phone calls, WhatsApp, email, or voice calls (including calls handled by our AI calling assistant, where call duration, source page, and outcome may be logged).
• Usage & analytics data: pages visited, device/browser type, approximate location, referral source, and UTM campaign parameters, used to measure and improve our marketing.
• Client data: when you engage our services, we may hold project details, billing information, and access credentials you provide for the duration of the engagement.

• To respond to your enquiries and provide quotes for our services.
• To deliver, manage, and improve the digital marketing services you engage us for.
• To contact you by phone, WhatsApp, SMS, or email regarding your enquiry or project.
• To send relevant marketing or follow-up messages (you may opt out at any time).
• To analyse website and landing-page performance and improve conversion rates.
• To comply with legal obligations and prevent fraud or misuse.

By submitting a form, calling us, or messaging us on WhatsApp, you consent to us using your contact details to respond to your enquiry. For ongoing marketing communications we rely on your consent or our legitimate business interest, and you may withdraw consent at any time by contacting us.

We do not sell or rent your personal information. We may share limited data with trusted service providers only where necessary to operate our business — for example advertising platforms (Google, Meta) for campaign measurement, hosting and infrastructure providers, and email/SMS delivery services. These providers process data on our behalf and are bound by their own privacy obligations. We may also disclose information where required by law.

Our website and landing pages may use cookies, pixels (such as the Meta Pixel), and similar technologies to remember preferences, measure traffic, and attribute leads to ad campaigns. You can control or disable cookies through your browser settings; doing so may limit some site functionality.

We keep enquiry and lead data for as long as needed to serve you and for a reasonable period afterwards for follow-up, record-keeping, and legal compliance. Client project data is retained for the duration of the engagement and as required by applicable law. You may request deletion of your data at any time (see Section 10).

We use reasonable administrative and technical safeguards — including access controls and encrypted connections (HTTPS) — to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may link to third-party sites (such as WhatsApp, Google Maps, or client portfolio websites). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of marketing communications at any time.

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us data, contact us and we will delete it.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.